Privacy Policy

Last Updated: 10/7/2020

eKadence.com is owned and operated by eKadence Inc. This privacy policy covers the services accessed using eKadence.com. eKadence is a cloud-based learning management system and configurable social network for educational purposes. The platform provides a full suite of learning management tools. Students, teachers, and parents can access eKadence.com through a free account or through their school or school district’s Enterprise account.

eKadence, Inc. (“eKadence,” “we,” “our,” or “us”) has prepared this Privacy Policy to describe our practices regarding the information collected from visitors to our website, https://www.eKadence.com, (collectively, “Site”), or through other interactions with eKadence. By submitting personal information through our Site, you expressly acknowledge that your personal information will be processed in the United States (U.S.) in accordance with this Privacy Policy. 

 

INFORMATION WE COLLECT

 

PERSONAL INFORMATION

“Personal Information” is information that identifies you as an individual or relates to an identifiable individual.

  • For Instructors and Parents:

    • Registration: The following Personal Information is collected from Instructors and Parents when they register for a free account: First Name, Last Name, Email.

    • Additional Information: The following Personal Information can be optionally entered by Instructors and Parents after registration: Bio, Gender, Birthday, Phone, Address

  • For Learners or Students:

    • Registration: The following Personal Information is collected from Students when they register for a free account: First Name, Last Name, Email or Username, Birthday.

    • Additional Information: The following Personal Information can be optionally entered by Students after registration: Bio, Gender, Birthday, Phone, Website

 

eKadence requires schools, districts, or teachers (on behalf of the parents or legal guardians of students under the age of 13) to provide consent for the online collection of personal information of the student under the age of 13 through eKadence. In order to register to use eKadence, students must use an email address provided to them by their institution.

eKadence collects limited personal information from minor students only where that student’s school, district, or teacher has contracted with eKadence to collect personal information for the use and benefit of the learning environment. This information is not shared outside of the school or with any third parties except those needed for the provision of the service as outlined in this policy. Students of any age cannot share their profiles publicly outside of their classroom or school.

Instructors may give students grades, attendance marks and provide comments to students. Students can submit assignments, add comments and take online tests and quizzes, Instructors or students can record audio or video and attach these recordings to content or other items in our system. None of this information is shared with any third parties without the instructor or school's consent.

Teachers accessing eKadence on behalf of a School or District or using a free account must ensure that they provide parents with access to this privacy policy.

 

OTHER INFORMATION

For the purpose of improving and enhancing its service, eKadence collects and analyzes data on how the apps are used in the aggregate (how groups of people use eKadence). As true of most Web Sites, we gather certain information automatically and store it in log files. This information may include internet protocol (IP) addresses, browser type, internet service provider (ISP), referring/exit pages, operating system, date/time stamp, and/or clickstream data. We also use tracking technologies from third-party service providers (as described below) to gather information regarding the date and time of your visit and the information you interacted with. We may link this automatically-collected data to personally identifiable information. We do not share this information with third parties - for more information on third-party service providers, see the section below.

Information on individual usage of the system, including but not limited to individual IP addresses, may be analyzed on a case-specific basis to resolve a technical difficulty or to assist in resolving or investigating any misuse of the service; also, such individual usage information may be furnished to your school if your school requests such information to assist in the investigation of fraudulent, abusive, or criminal activity or any other use of EKadence that violates your school's rules or policies.

 

TRACKING TECHNOLOGIES

Cookies, Beacons, and Other Similar Technologies: Technologies such as cookies, beacons, tags, and scripts are used by eKadence and our tracking utility partners who provide online customer support and video management. These technologies are used to make it easier for you to navigate our site, to store your passwords so you don’t have to enter it more than once, analyzing trends, administering the site, tracking users’ movements throughout the site, and to gather demographic information about our user base as a whole. We may receive reports based on the use of these technologies by these companies on an individual as well as an aggregated basis.

Local Storage Objects: We use Local Storage Objects (LSOs) such as Flash to store content information and preferences. Third parties with whom we partner to provide certain features on our site or to display advertising for eKadence on other sites based upon your Web browsing activity use LSOs such as HTML5 or Flash to collect and store information. Various browsers may offer their own management tools for removing HTML5 LSOs.

 

THIRD-PARTY SERVICE PROVIDERS

We work with a number of third-party service providers to help improve the quality of our service. These third parties do not share your information with any other third parties.

  • eKadence uses the following third-party services on the App:

    • Google Analytics - Google Analytics is an analytics service used to help analyze your use of our Main Domain and allow us to improve communication. We use the information we get from Google Analytics only to improve our Main Domain. Google Analytics does not share your information with any other third parties.

For more information on any of these third parties please contact us at support@eKadence.com

 

REVIEW AND DELETION OF YOUR CHILD’S INFORMATION

Parents have the right to refuse the site further contact with their child and to have access to their child's information and to have it deleted by contacting the school administrator.

Parents have the right to consent to the site's use of the child's personal information without having to consent to its disclosure of that information to third parties by contacting the school administrator.

If you are the parent and guardian of a student using eKadence and cease to agree with eKadence's terms of use and privacy policy at some point in the future, you may opt-out by contacting (a) your Subscriber (typically your school) eKadence administrator if you are an Enterprise account user, or (b) eKadence at support@eKadence.com if you are a basic account user.

If yours or your child's personally identifiable information changes, or if you no longer desire our service, you may correct, update, or delete it by making the change on our member information page or by contacting Customer Support via @support@eKadence.com. We will respond to your access request within 30 days.

We will retain your information for as long as your account is active or as needed to provide you services. If you wish to cancel your account or request that we no longer use your information to provide you services, contact us via support@eKadence.com. We will retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.

 

INTERNET PRIVACY & SECURITY

eKadence and your school work together to protect the online privacy of all of your school community members that use eKadence, including students, parents, teachers, and administrators. This privacy policy and eKadence’s information collection and security practices have been authorized by your school or teacher, and eKadence strives to manage your school's internet services in a secure manner. For example, eKadence uses industry-standard technology called SSL (Secure Socket Layer). SSL encrypts information transmitted across the internet to and from eKadence. You will know that SSL is working when you see the presence of an image of a closed lock or solid key in the bottom bar of your browser window. Unfortunately, no data transmission over the internet can be guaranteed to be 100% secure and “hacker-proof,” and eKadence cannot ensure or warrant the security of any information managed by the site, whether transmitted to eKadence by you, your school, or your teacher. eKadence shall not be liable if a security breach occurs, if the site malfunctions, or if the information is misused or mismanaged in any way to your detriment or the detriment of a third party, whether by eKadence, your school, your teacher, or an unauthorized third party.

  

CHANGES TO THIS PRIVACY POLICY

If we decide to change our privacy policy, we will post those changes to this privacy statement, the homepage, and other places we deem appropriate.

We reserve the right to modify this privacy statement at any time, so please review it frequently. If we make material changes to how we use your personal information or personal information collected from children under age 13, we will notify you prior to the change becoming effective, by email, by means of a notice on our home page, and parents by email in order to obtain verifiable parental consent for the new uses of the child's Personal Information if required.

 

DISCLOSURE

We may disclose your or your child’s personally identifiable information in connection with business transfers and purchases. As we continue to develop our business we may buy or sell business divisions or companies, we may merge or combine with another company, or our company itself and/or all or a significant part of its assets may be acquired by another company. We may provide any information we have to a potential counter-party in any such potential transaction. If such a transaction is completed, your or your child’s personally identifiable information may be one of the transferred and shared business assets. In the event that information is shared in this manner, notice will be posted on our Site.

In this event, this privacy policy will continue to apply unless we contact you and ask you to opt into any changes before they are implemented.

We may also share de-identified and/or aggregated data with others for their own uses.

We reserve the right to disclose your or your child's personally identifiable information as required by law and when we believe that disclosure is necessary to protect our rights and/or to comply with a judicial proceeding, court order, or legal process served on our Web site.

 

LINKS TO OTHER SITES

If you click on a link to a third-party site, you will leave eKadence.com and be redirected to the site you selected. Because we cannot control the activities of third parties, we cannot accept responsibility for any use of your personally identifiable information by such third parties, and we cannot guarantee that they will adhere to the same privacy practices as eKadence.com. We encourage you to review the privacy statements of any other service provider from whom you request services. If you visit a third-party website that is linked to the eKadence.com site, you should read that site's privacy statement before providing any personally identifiable information.

Email: support@eKadence.com